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Shipping. So easy.

More savings. More speed. More confidence.
The most convenient & sustainable way to ship your collection.

Shipping. So easy.

More savings. More speed. More confidence.
The most convenient & sustainable way to ship your collection.

Great Rates

Take advantage of reduced shipping rates. We pass on the benefits of our exclusive partnership with DHL Express: "the most reliable express carrier in the world".

Flexibility

Either drop off your item at one off the 1000s of DHL service points or arrange a collection at no extra cost. You’ll never have to meet a stranger in a strange place.

Tracked Next-Day

We provide our sellers with a pre-paid DHL label, with free next day delivery and tracking on all items.

Insured

Option to fully insure your items against loss, theft or damage during transit at industry-leading prices.

FairArt is the first marketplace in the industry to offset 100% of carbon emissions from the shipment of every sale.

That’s right, we use Gold Standard traceable carbon credits to offset ALL emissions for ALL items sold.
This is just the first of many steps we are taking to build a more sustainable industry.
Watch this space 👀

Ship in 3 easy steps

1 Pack with care & attach label

Once your item sells (congrats!), we send you a prepaid shipping label by email. You have 3 days to ship your item.

Package the item by following our packing guidance so it arrives safely, including placing any relevant authentication documents inside.

Print the label and attach it to the outside of the package.

2 Ship within 3 business days

Shipping that suits you. You can either:

Drop off the package at your nearest DHL drop-off point, or
Arrange a collection directly with DHL.

3 Get Paid

Every item can be tracked in transit using the DHL Waybill Number found on your shipping label.

Once the item has been delivered, the buyer has 5 business days to raise any issues, after which we release the funds to you.

Packing guidance

We’re here to help you package your item whatever its shape, so you can ship it off safely and to make sure your item arrives to the buyer as promised.

→ Check out our Essential Packing Guide.

Framed

Tubes

Boxes

Flatpacks

Schedule a pick-up

Scheduling a DHL Express home collection couldn’t be easier.

Go to the DHL portal for sheduling a pickup.DHL portal for sheduling a pickup.

Answer the questions as per the below example (image for guidance)
- Do you need to create a shipping label? No
- Select “I have a DHL Waybill Number” in the dropdown menu below.
- Enter your Waybill Number from the label we sent you (remove any spaces).
  - You can find the 10 digit waybill number on the shipping label PDF we sent to your email
- Fill in your country code and phone number, then click Next.

Enter the pickup location, then click Next.

Enter the number of packages (1), the total weight, and the dimensions, then click Next.
- If you are unable to weigh your item, please use a default value of 5 kg.

Schedule the pickup time, then click Schedule Pickup.

That’s it! Easy as pie.